Good morning,
Sarah 👋
Gold · Member since 2024Deposit
Rp 1,500,000
Points
12,450
Streak
6 days 🔥
SKIN SCORE ✨
Fairly healthy skin
improving trendTap for skin score details ›
PRP + Meso (session 3/6)
Dr. Amanda · 3:00 PM
Daily Check-in
6-day streak · +1 point/day
Sarah · Member since 2024
78% toward Platinum, Rp 2.2M to go
🎁 Birthday Voucher
20% off all facials, just for you, Sarah
Valid for 7 more daysThe actual patient app, under your clinic's own brand, not ours. Try tapping Points or Promos in the bottom bar, and scroll the screen.
Why It Matters
Patients visit once, then vanish. That's a clinic's biggest revenue leak
Acquiring a new patient is expensive: ads, promos, introductory discounts. If they never return, that acquisition cost is simply burned.
The Solution
A retention loop that runs on autopilot
The patient app turns one-off visits into a binding cycle, without adding work for your staff.
White-Label
An app under your clinic's brand, not ours
What patients see on their phone is your logo and your name. Trust and loyalty build up for your own brand.
Your logo & colors
Name, logo, and visual identity fully your clinic's. Patients see it as "my clinic's official app".
PWA + Android & iOS
Start fast with PWA: patients open a link, tap "Add to home screen", done. Want a Play Store & App Store presence? Android & iOS versions are available too.
Patient data belongs to you
Profiles, history, and habits stored as your clinic's CRM asset, not a third-party platform's.
One data with the panel
Fully connected to the clinic panel: bookings, points, deposits, invoices, and history sync automatically.
App Features
Everything that keeps patients hooked, in one hand
A quick overview. The three highest-impact features are detailed below.
Self-Booking
Pick a treatment, doctor, and open slot, booked in seconds, no phone calls.
Points & Rewards
Every transaction earns redeemable points, a concrete reason to return.
Membership Tiers
Bronze to Platinum. Status that hurts to lose makes switching clinics feel like a downgrade.
Vouchers & Flash Sales
Personal promos, birthday vouchers, and flash sales right on the patient's phone.
Referrals
Happy patients invite friends and both get rewarded, the cheapest acquisition there is.
Treatment History
Progress, photos, and notes neatly stored, patients see the results of their investment.
E-Invoices & Deposits
Transparent billing and a visible deposit balance, leftover deposits pull patients back in.
Notifications & Reminders
Appointment reminders, next-session nudges, and promo news, right on time on their screen.
Daily Check-in
Light gamification that gets patients opening the app (and your brand) more often.
Articles & Education
Skincare content from your clinic, building authority and repeat visits.
Key Feature
Points & membership tiers: the reason patients stay
The loyalty program that always stalled on stamp cards now runs automatically. Every rupiah spent is recorded, tier-ups feel like achievements, and tier benefits make switching clinics feel like a loss.
- Automatic points on every transaction, no manual staff input.
- Bronze → Silver → Gold → Platinum tiers with benefits you define yourself.
- A progress bar toward the next tier, visible motivation to spend.
- Point & tier rules managed from the panel, changeable anytime without a vendor.
Key Feature
Self-booking + reminders: no more skipped sessions
Multi-session packages are the backbone of aesthetic clinic revenue, and the most common leak when patients forget. The app plugs that leak.
- 24-hour booking without waiting for opening hours or an admin's reply.
- Automatic D-3 and D-1 reminders via app and WhatsApp, no-shows drop.
- Remaining package sessions clearly visible, patients know they still have treatment "savings".
- Empty slots get filled: doctor schedules and availability in real time from the panel.
Key Feature
Personal promos & referrals: marketing that feels like care
Stop blasting the same promo to everyone. The app enables offers that are relevant per patient, and turns happy patients into your source of new ones.
- Automatic birthday vouchers, a personal touch with zero manual work.
- Segmented promos based on treatment history and tier.
- A unique referral code per patient: inviter and invitee both get rewarded.
- Flash sales & packages on the app home screen, bookable on the spot.
For Owners & Management
What changes once your clinic
has its own app
Measurable repeat visits
Retention stops being a feeling: active, dormant, and returning patients show up on the panel dashboard.
The relationship never breaks
Your clinic's brand lives on the patient's phone daily, not just when they remember needing a treatment.
Leaner marketing spend
Keeping existing patients costs far less than endlessly buying new ones with ads.
A long-term digital asset
White-label, one-time purchase: the app, the data, and patient loyalty accumulate as clinic property.
Stronger Together
One ecosystem with the clinic panel & EMR
The patient app is the front of house; the clinic panel is the kitchen. App bookings land on the schedule, POS transactions add points automatically, and the CRM sees each patient's full profile. One data, two sides.
Zero Risk
Try it first, no commitment
- Free demo with your clinic's scenario, see the app running before deciding.
- No painful patient education: installs from the browser, with a simple interface.
- Guided onboarding: branding setup, point & tier rules, all the way to patient launch.
- Data exportable anytime, no vendor lock-in.
Ready for an app of your own that keeps patients coming back?
See the patient app running under your clinic's brand. Free, no strings attached.
FAQ
Frequently asked questions
What clinic owners and managers usually ask about the patient app.
Is it available on the App Store / Play Store?
Both options exist. The default is a PWA: patients open your clinic's link in their phone browser, tap "Add to home screen", and the app icon appears with automatic updates. If your clinic wants an official Play Store and App Store presence, Android & iOS versions are available and we help publish them.
Does it really carry our clinic's brand?
Yes. Your logo, name, and colors are what patients see, not the ClinicHub brand.
How does this app improve retention?
Through a self-reinforcing loop: points on every transaction, membership tiers that hurt to lose, birthday vouchers and personal promos, automatic next-session reminders, and rewarded referrals. Patients get concrete reasons to return and stay.
Does it connect to the clinic's billing and medical records?
Yes, one data with the ClinicHub clinic panel: app bookings land on the schedule, POS transactions add points automatically, deposits and invoices stay in sync. No double entry.
Who owns the patient data?
Your clinic, entirely. Stored encrypted, exportable anytime, never locked in by a vendor.
How much does it cost?
The primary model is a one-time purchase, an asset for your clinic rather than a monthly rent. Pricing depends on your needs. Reach out via Request Demo or WhatsApp for a transparent quote with no hidden fees.